You are not required to register with The Modern Lush Bar in order to access certain services or areas of the Site. Creating an account is optional. If you decide to create an account, your user name and password are for your personal use only. Therefore, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. In addition to all other rights available to The Modern Lush Bar, The Modern Lush Bar reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders.

Return and Refund Policy

All sales are final and no refunds will be issued.

If your order arrives and it is not as described, ex. you ordered red brushes but received blue brushes or ex. you ordered a desk and received a chair, we will ask that you provide us with your order number and take a picture of the packaging and product received. If we find that your order arrived and it is not as described, we will go through our vendor to get the correct item re-sent to you. In some cases, the wrong product may have to be shipped back to The Modern Lush Bar. If this is the case, we will provide you with shipping instructions.

Color differences: Colors vary from screen to screen and can sometimes look brighter on your computer screen. Therefore, if you've purchased ex. a pink brush but once you received and opened the package, your pink brush was lighter or darker than expected, we will not issue a refund or a store credit. 

Questions:

If you have any questions, please contact us at

(980) 272-0316

Themodernlushbar@gmail.com

Shipping Policy

Real-time shipping notifications will be sent via the email provided. We will also provide tracking numbers if available. We ship items as soon as they are ready, therefore, items may be shipped in separate packages and may not arrive on the same day. Also, we use various shipping agents such as USPS, UPS, DHL, FedEx and UPS. We are not responsible for your package once it has been delivered to the location specified on your order form. 

Please note: With staffing shortages all across the United States, some packages may take longer than usual to arrive. Lastly, we will send your tracking number as soon as we receive it. However, sometimes it takes USPS and Fedex a day or two to update their system due to staffing shortages. Try to be patient, if a tracking number was created, your product is on the way, we promise. 

Package not received

Please contact us at themodernlushbar@gmail.com if you do not receive your package within 14 business days.

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Privacy Policy

Collection of your personal information

Protecting your private information is our priority. We do not collect any personal information about you unless you voluntarily provide it to us. You maybe required to provide certain personal information to us when you elect to purchase certain products or services.

For example, we collect information from you when you:

• place an order on our Site;
• create an account on our Site;
• communicate with our customer service team online;
• participate in The Modern Lush Bar promotions, sweepstakes or contests;
• post a tagged photo or other content on a third party social network in response to our request; or
• post a product review, question, answer, or other information on our Site;

The personal information we collect may include the following: email address, mailing/billing address, phone number, payment card number, and other payment information. Collecting this information allows us to complete your order efficiently, to notify you of your order status, and provide personalized interactions. If we ask for such information from you, we will either tell you how we will use the information or we will use it in conformity with this Privacy Policy.

Cookies

The Modern Lush Bar and Shopify uses cookies. Cookies are pieces of information that a website transfers to your computer's hard drive for record-keeping purposes. We use cookies to track your preferences and purchases as you navigate through our Site and to save you from having to re-enter information every time you visit our Site. By using cookies to track your visits, we can make your next shopping experience on our Site better. To search our Site and/or place an order, you need to have the cookies feature of your web browser turned on. Most web browsers allow you to exercise control over cookies by deleting them, blocking them, or alerting you when a cookie file is stored. Please review your browser's instructions on these functions. If you choose to disable the cookies feature of your web browser, you may not be able to place an order or otherwise use some or all of the features provided on our Site. If you disable, block, or delete cookies, not all of the tracking described in this Privacy Policy will stop.

Links and third party sites

Our Site may include links to websites/applications that are owned or operated by third parties. Please note that this Privacy Policy does not cover the practices of those websites/applications. We encourage you to review the privacy policies on those websites/applications to see how they collect and use information.

Public Forums and Reviews

Please remember that any information you may disclose in public areas of our Site or the Internet becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.